What is what do you do when amazon delivers to wrong address?

When Amazon delivers to the wrong address, here's what you should do:

  • Verify the Address: First, double-check the shipping address you entered during checkout on your Amazon account to ensure you didn't make a mistake. It is important to check for any potential typos

  • Check with Neighbors: In case the package was delivered to a nearby house by mistake, check with your neighbors. A well meaning neighbor may have taken the package for safekeeping.

  • Contact Amazon Customer Service: The next step is to contact Amazon%20Customer%20Service. You can do this through their website, app, or by phone. Be prepared to provide your order number and details about the delivery.

  • Report the Issue: Clearly explain that your package was delivered to the wrong address and you haven't received it.

  • Possible Resolutions: Amazon may offer several resolutions, including:

    • Reshipment: They might resend the order to the correct address.
    • Refund: You may be eligible for a refund for the undelivered item.
    • Investigation: Amazon might launch an investigation to track down the package.
  • File a Claim (if necessary): If Amazon is unable to resolve the issue to your satisfaction, you may be able to file a formal claim for the lost package.